Frequently Asked Questions

  • WHY CHITAMONEY?

    Convenience, Competitive offers and Care. Sitting at home or office, you will simply need to fill a form specifying your need for a home loan, personal loan, loan against property and business loan.
    We work with almost all of India top loan providers to find you the best deals. We follow up with you and take down your requirements and preferences and give you multiple options offered by various lenders. Effectively, you maximize your chances of getting the best deal possible without running from pillar to post.

  • WOW, BUT WHAT DOES IT COST ME TO GET THIS SERVICE?

    Zero. Applying for a loan is totally free of cost. We are very happy to help you fulfill your dreams.

  • GREAT, BUT HOW DO YOU MAKE MONEY?

    When someone applies and the loan is disbursed through Apnapaisa, the lending company usually pays us a fee or commission.
    The fee or commission received by us does not in any way change the product you receive or the fees or interest rates you are charged by the financial institutions.

  • IS MY INFORMATION SAFE?

    We take consumer privacy seriously. For details, please refer to our Privacy Policy.

  • HOW DO I UNSUBSCRIBE FROM YOUR MAILING LIST?

    We like to stay in touch with you so we can keep you updated on various new offers on loans, which can be beneficial to you in future. However, if .you don't want to be contacted by us, you can unsubscribe and we will remove your details from our contact list.

  • WHAT SHOULD I DO IF I HAVE A COMPLAINT?

    Contact Chitamoney Compliance Manager, either in writing, by phone or email:
    Our postal address:
    68/86, Harkuvarbai Building, Mugbhat Lane,
    1st Floor, Thakurdwar Road,
    Charni Road(East), Mumbai 400 002.
    Tel.: 022-66661066
    Email: care@chitamoney.in
    We will try to resolve your complaint as quickly and fairly as possible.

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